The whole course (100% lectures) is available via Internet as Digital Teaching Tools.

Each Digital Teaching Tool consists of:
• a video-based lecture (Flash Player, if you do not have this software, Digital Teaching Tool offer it automatically version free of charge)
• the slides shown during the lecture (PDF format, Digital Teaching Tool offer it automatically Acrobat Reader version free of charge)
• some written material for student reading and student self-tests
• a MP3 audio version of the lecture (MP3 format)

We welcome you to the 21st century and digital epoch!


1st Lecture - Conceptualization and prevention of human error in safety critical systems

• Why is "error" of interest to Organizational Psychology; A challenge for our position;

1. Contextual issues,
2. History - in brief,
3. Conceptual issues - Error implies "blame", Blame, Emerging themes,
4. generic models - Models of Error, Slips vs. mistakes, Omission vs. commission, Skill, rule, knowledge based errors, Generic Error Modelling System (after Reason, 1990), Swiss Cheese, Human reliability assessment (HRA), Simple HRA, System and task analysis, Evaluation of these models;
5. Prevention: Error / prevention, What can be done to mitigate "error" (general), Automation.

Chartered Occupational Psychologist Donald Ridley

Chartered Occupational Psychologist, International Officer (Psychology)
School of Psychology, University of East London, UK